Introduction
Please read the following terms and conditions carefully. You must not make any booking unless you understand and agree with the following terms and conditions. References to “us”, “we” and/or “our” in these Booking Terms and Conditions shall mean Last Drop. By booking our service you are deemed to have agreed to these Booking Terms and Conditions (which constitutes the entire agreement between you and us) and your booking will be accepted by us on this basis. The services to be provided are those referred to in your booking confirmation invoice.
COVID-19
In the event that government restrictions prevent your booking from going ahead on the date booked for the number of guests booked, your booking deposit is transferrable to a new booking. Any additional payments made can be used as a credit or refunded. If it is possible for your booking to proceed as booked, and you wish to change or cancel your booking, this will be deemed cancellation due to change of mind.
Booking on Behalf of Others
By booking on behalf of another person, you are deemed to be the designated contact person for the booking. This means that you are responsible for making all payments due in connection with your booking, notifying us if any changes or cancellations are required and keeping your party informed.
By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another party is complete and accurate and we will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.
Accepting of Booking
If we accept your booking we will issue a confirmation invoice. A contract will exist between us from the date we issue the invoice for the Booking Deposit.
Booking Deposits
Subject to your rights under the Australian Consumer Law, all deposits are non-refundable for changes of mind or cancellations by you. You must pay the applicable booking deposit within 2 business days of the acceptance of your booking or it will be cancelled. By paying the non-refundable deposit, you acknowledge and understand that the deposit represents the reasonable opportunity and administrative costs of making your booking.
Final Payment
Final payment of the remaining balance or desired Bar Tab is required no later than 1 week prior to your event unless otherwise stated. Services booked within 1 week of the event must be paid at the time of booking. We reserve the right to deem your booking cancelled if evidence of final payment is not received before the date of your event.
Access & Setup
You must describe the access and distance to the desired setup position onsite. It is very important that you let us know of any steps, narrow doorways, tight turns or lifts to ensure adequate time is allocated for setup. We must be provided with a swipe card for setup and pack down if this is necessary to access the space. Please note that if you wish to have an additional service area, or have the bar moved during service, you will need to contact us prior to arrange this. A $150 charge will be incurred if the bar is to be relocated during service or if an additional service area is requested on the day.
Closed minimum space
2.5m Width
1.8m Height
4m Length
Opened Minimum space
2.5m Width
2.2m Height
6m Legth
Cancellation By You
Subject to your rights under the Australian Consumer Law, all deposits are non-refundable for changes of mind or cancellations by you. A booking is deemed cancelled at the time written confirmation of the cancellation is received. The following cancellation fees apply to all bookings detailed below.
i) Changes to, or cancellation of services that include the provision of beverages within 1 week of the service date will incur a 50% fee.
ii) Changes to, or cancellation of all services within 24 hours of the service starting time will incur a 100% fee.
iii) Failure to identify and inform us of any obstructions that prevent our equipment from being safely transported into the event space will deem your booking cancelled and a 100% fee will be incurred.
Cancellation By Us
If we cancel your service, you can transfer amounts paid to an alternate date or receive a full refund.
Force Majeure
Except where otherwise expressly stated in these booking conditions, we will not accept liability or pay any compensation where the performance or prompt performance of our contractual obligations are prevented or affected by, or you otherwise suffer any damage or loss as a result of force majeure. In these booking conditions, ‘force majeure’ means any event which we, as the supplier of the service, could not, even with all due care, foresee or avoid. Such events may include, whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, epidemics, fire, unprecedented traffic events and incidences and all similar events outside of our control.
Liability
We will not accept liability or pay any compensation if you, your property or the property of a third party suffer any damage or loss when transporting our equipment at your direction.
Guest Numbers
You must notify us of all guests of all ages that we will be providing service for. Guest numbers must be confirmed 10 days before the date of your booking. Changes to guest numbers within 10 days of your booking may not be possible and may incur an administration fee.
Photos and Marketing
You consent to us using images of you taken during our service for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, irrevocable licence to use such images for publicity and promotional purposes.
Applicable Law
The laws of Victoria, Australia govern these Booking Terms and Conditions to the fullest extent allowable. Any disputes in connection with our service or these Booking Terms and Conditions must be initiated in the courts of Victoria, Australia
Liquor Licensing and RSA
In accordance with the Australian law,we have the right to refuse hire to individuals under the legal drinking age of 18. Last Drop requires proof of age in the form of a drivers license or passport in order to form an agreement of hire. Last Drop operates under the Victorian Commission for Gambling and Liquor Regulation to supply the sale of cider and beer kegs.
In the event that Last Drop is contracted for bartending services, we will perform in accordance with the Victorian Responsible Service of Alcohol and reserves the right to refuse alcohol to underage or intoxicated persons. At any stage we may cease beverage service if the environment is deemed unsafe (including but not limited to quarrelsome or threatening behaviour). In such situations no refund will be issued
Acknowledgment
Last Drop recognise that we operate our business on the land of the Kulin Nations. We acknowledge the Wurundjeri people who are the Traditional Custodians of the land on which we work and live. We pay our deep respects to their Elders, past, present and emerging.
Sovereignty was never ceded.